Official channels
Report a problem
Include the page URL, network, what you expected, what happened, device/browser and the transaction hash if relevant. For a failed or pending transaction, distinguish a wallet error from an on-chain receipt. Redact balances and account details you do not want to make public. Public community channels are visible to others.
Security and privacy concerns
Request a private contact route through the official channel before sharing vulnerability details or personal information. Do not post exploit instructions or secrets publicly. We do not publish a guaranteed response time or bounty payment commitment.
Avoid impersonation
Never provide a seed phrase, private key, password or verification code. Do not assume someone is official because they message first or use the logo. Verify the account through the links on this page. Support cannot reverse confirmed blockchain transactions.